Here in this guide, we will explain about the Google Play Services error and how to fix Google Play Store errors on an Android phone. At least for once, most of the Android smartphone users get an error: “Unfortunately, Google Play Store has stopped working.” That error could be Error 403, Error 495, Error 504, Error 505, Error 921, Error 927, Error 941, etc. Here we will try to cover all the errors that can appear on your Android devices for any reason.
The Google Play Store is very popular and the only official apps and games marketplace for Android by Google itself. There are several third-party app stores available in the market similar to the Play Store. But the official Play Store comes by default with all the global versions of Android phones and variants. It is safe, secure, and faster as well in terms of use and accessibility.
Most Android users have faced this issue with an error while installing apps or games from the Play Store. As we mentioned above, these errors can happen for anything and have been categorized with different error codes. So that the developers could understand or fix the issue with a specific code of error. The following error fixes are global and can solve the issue on most of the Android handsets.
Fix Google Play Store Errors on Android
The Google Play Store errors can be identified by the error code or the error message. For instance, sometimes you may find an error, “Google Play Services has stopped working.” That means your device is facing a problem with Play Services only. So you can fix that portion only. Therefore, whenever these types of errors occur on your Android phone, just do some simple basic steps given below:
Method 1:
- Check your device date and time settings.
- Check your device’s internal storage to see whether any apps are taking up a lot of RAM/CPU storage or not.
- Clear the app cache of the Google Play Store from the app settings first.
- Restart your device and check whether the error is showing again or not.
- If it shows again, try to clear the Play Store app data this time.
Please note that clearing your Play Store data will reset your Google Play Store. So, you will have to log in again via your existing Google account on the Play Store.
- Uninstall the previous update of the Google Play Store from Device Settings > Apps > See All Apps option > search for Google Play Store or scroll down > tap on it > then tap on Disable.
- Now, re-enable it and then try to install any app again.
- If the issue persists, then update the app again to the latest version and try again.
- You can also log out of your Google account from your device and log in again.
- Otherwise, you can also try to disable and re-enable the Google Play Services app. (Sometimes, Google Play Services causes this type of error.)
- Just uninstall the Play Services update and check again.
Most of the time, the above-mentioned steps will fix the issue completely. Otherwise, do the following steps.
Method 2:
- If you’re an advanced user, you have to root your Android device first. But if you’ve already gained root access, then follow further.
- Go to the root directory of your device storage via any root file manager.
- Search for the “hosts.txt” file in the root file manager and delete it.
- Now, restart your device (I hope this method will fix the particular issue).
- Otherwise, factory reset your device once.
Now we will talk about Google Play Store Error codes below.
Make sure to reboot your device once after doing or changing any options. So that you will get real-time performance tracks.
1. Unfortunately, the Google Play Store has stopped working.
This error is most common for any Android device. The issue may occur and pop up for so many reasons. This error could be possible due to device storage getting full, corrupted app data, or corrupted binaries. Just disable or clear the app data and cache. Try to uninstall the update of the Play Services app to fix it.
2. Google Play Store Error 403
Several times, you may get an unexpected error called “The download is impossible and the request is forbidden.” This can happen due to a server issue or poor internet connectivity. Try to reconnect your Wi-Fi or mobile data and check again. Otherwise, you can also try to install apps via another Google account to check whether the issue persists or not.
Related: Android vs iOS App Development: Differences You Must Learn About
3. Google Play Store Error 491
The corrupted app data of your Google Play Services can cause this error sometimes. The error can also be found as “Downloads and updates impossible.” For this, you will have to clear the data and cache of the Play Services app only. Try to uninstall the recent update from the app settings, restart your phone, and check again.
4. Google Play Store Error 492
This is an error that you may not normally find. The error message could be like, “It’s impossible to install an application due to the Dalvik cache.” To fix this issue, try to clear the data and cache of the Play Store and tap on the ‘Force Stop’ option. Now, delete the data from the Google Services Framework also to be sure. If the issue still remains, try to clear the cache of your device from Recovery (switch off your device > go to the recovery menu > only clear the cache/Dalvik cache).
5. Google Play Store Error 495
This error will pop up a message like “Problem downloading or updating apps from the Play Store”. Delete the data of the Google Services Framework and restart the phone.
6. Google Play Store Error 498
This error is known as “interruption of downloads from Google Play Store.” It happens due to a cache partition full on your device. Delete the unnecessary and unused apps and temporary files from your file manager or any cache cleaner app. You can also perform this task from the system recovery as well.
7. Google Play Store Error 504
The error 504 can display a message like “App could not be downloaded due to an error.” Just reset the Play Service, Play Framework, and Play Store app from settings and reboot your phone.
8. Google Play Store Error 505
The error 505 means your device has some issues with installing apps. In this error, you need to do the same things that are already given above. Otherwise, reset your Google account and reconfigure it again.
9. Google Play Store Error 921
In this case, you can get an error message of “can’t download an app from the Play Store.” Follow method 1 to fix this.
10. Google Play Store Error 927
A few Android users may notice this error while installing any app from the Google Play Store. This error shows a message, “The download is impossible because an update of the Play Store is in progress. Sometimes it shows, like “AppName could not be downloaded due to an error (927).” These are the three following reasons to get this error:
- No connection.
- Error retrieving information from the server. [RPC:S-7: AEC-0].
- Connection timed out.
You will need to check your internet connection properly and wait for some time. Due to the Play Store background update process, this error might occur. After waiting for a few minutes, try to clear the cache of the Play Store and Play Services apps, and then restart your smartphone.
11. Google Play Store Error 941
In some cases, you may find a message like “Interruption during the update.” You need to clear the data and cache of the Play Store and Download Manager as well.
Hope this guide will help you understand the error codes and issues regarding the Google Play Store and how to fix them. If you’re facing any other issues with your Google Play, leave a comment below.